Support Center

Recent questions

About Koken

This Help Center provides support for Koken, a free content management system designed for photographers, artists and designers.

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Bug in Page publishing after setting its status to Draft

Behrouze

Dec 02, 2014 07:43AM EST

Hi,

First of all thanks for the wonderful job you do with Koken.
I find out a bug in Pages publishing section, after having published a page and modified it (HTML) I set it to draft status, but the orange button on the lower right corner that appears normally is not... I found this button recreating a new blank page and passing its status to Draft as well. I could copy/paste my article in a new page, but I'll loose the link (that is already in my comms). So my copyright page is in 404 now...
What can I do to help ? do you need any infos ?

Up 0 rated Down

Todd Dominey Koken Agent

Dec 09, 2014 08:30AM EST

That sounds odd. If you click “Save draft” when editing a page, the orange “Update site” button next to it should be enabled so you can publish it again. Can you try creating a new page and repeating those steps just to make sure it wasn’t a temporary problem? If it still behaves that way, please contact us privately with your Koken installation’s sign-in information and we’ll try it out ourselves.

http://help.koken.me/customer/portal/emails/new

Please include the following in your message:

1) Koken sign-in url
2) Koken username
3) Koken password

Up 0 rated Down

Behrouze

Dec 09, 2014 09:48AM EST
The problem was caused by the presence of <style> tags in my code (I modify the page's HTML myself), you can test it out yourself, the "update" button disappear as soon as you introduce these tags... bug or feature...? ;)
I use other ways to inject my code, so I have no more problems thanks.
Up 0 rated Down

Todd Dominey Koken Agent

Dec 09, 2014 05:42PM EST

Okay thanks. We’ll try to replicate it.

This question has received the maximum number of answers.

support@koken.me
http://assets1.desk.com/
false
koken
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete