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Blank Admin login screen

sw

Nov 04, 2014 03:32PM EST

I am unable to login to my koken site. I get a blank black admin screen. I tried deleting the htaccess files as i saw in previous posts. How do I fix this??

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Pavel

Nov 08, 2014 08:02PM EST
Faced the same problem a few days ago. Using koken for about a month.
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Todd Dominey Koken Agent

Nov 10, 2014 10:04PM EST

Can you share the URL to your sign-in screen so we can see any errors that are being reported?

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Pavel

Nov 12, 2014 07:00AM EST
Todd Dominey, sure: http://creative24.eu/admin/. The chrome console shows me one error with message "Uncaught TypeError: Cannot set property 'apiError' of null".
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Bartek

Nov 14, 2014 06:42AM EST
Got the same problem with the same error
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Mike

Nov 15, 2014 11:51AM EST
I can't login either. I'm getting the blank login screen as well.

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Paul

Nov 16, 2014 01:03PM EST
Same problem after update installation. Front site also dosn't work http://terraview.pl/portfolio/
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Bartek

Nov 30, 2014 10:34AM EST
Any chance of getting some help with this?
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Bartek

Nov 30, 2014 10:45AM EST
To clarify some issues - running install script gives me "Koken requires that PHP be built with the JSON extension." error - the site works perfectly fine on Dreamhost with PHP 5.4, so I have no idea what happened to the admin part...
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Bartek

Dec 02, 2014 01:50PM EST
After poking around found the culprit - if you're running you koken-powered-site on DreamHost check your .htaccess files - I'm not sure if all that garbage I found in mine is really needed there, but after removing all of that and leaving only php_value upload_limit line everything works just fine.
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Bartek

Dec 02, 2014 05:37PM EST
Well, it DOES seem like it's Koken's .htaccess file, though, as it ends with "END KOKEN .htaccess rules" :)
So if I can login without this file, then the problem is in that particular file. It does contain some JSON callouts, caching and so on...
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Romain

Jul 26, 2015 10:08AM EDT
Hello I had the same problem (blank&black admin page). I'm new to koken discovered its existence yesterday afternoon and I immediately wanted to try it. I investigate some hours to solve the problem by myself (but I am not a website programmer, it's juste a hobby) .. eventually I find the beginning of the solution, It seems that if I leave the .htaccess that is in the token directory the admin web site is blank, but if I move it in the root directory of my site the admin page load better (at least I can see the login/password part, but after filling them the next page is blank again). More over my old website is replaced by the koken one (and I hoped a smoother transition;-) )
My host is 1and1 I will try to know more of why the koken's .htaccess is not loaded when in a sub directory.
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Romain

Jul 26, 2015 10:36AM EDT
Hi me again,
duplicating the .htaccess in the root directory helped, I now can see the full admin page. I can now reset my original .htaccess and both my old sites and the token sites are working. It looks like it was just un init problem.

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