Support Center

Recent questions

About Koken

This Help Center provides support for Koken, a free content management system designed for photographers, artists and designers.

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

album urls with numbers

Oliver Basch

Nov 04, 2014 06:36AM EST

hi,

I am using madison 2 and I have several album urls with increasing numbers at their ends.

e.g. http://www.oliverbasch.com/albums/morocco-4/

I have no duplicate album names in the library, reset the links and cleared the image cache several times but that didn't help.

Up 0 rated Down

Todd Dominey Koken Agent

Nov 04, 2014 01:12PM EST

Oliver – that can happen if albums with similar titles were created prior. What you can do here is trash that “Morocco” album, then click on Trash in the Library, then click the Empty Trash button. That should flush out the album title and URL. If you then add a new album named “Morocco” it should use a URL w/out the number.

Up 0 rated Down

Oliver Basch

Nov 05, 2014 03:28AM EST
trashing the albums, emptying the the trash and then adding the albums as new ones didn't help. strangely I still always end up with the same numbers as before (e.g. 1,2,3 or 4).
Up 0 rated Down

bolospecs

Nov 05, 2014 05:10PM EST
I'm having the exact same problem and have been trying to get a response or fix since 10/19.

http://help.koken.me/customer/portal/questions/9486137-album-number-url-keeps-counting-up
Up 0 rated Down

Bolospecs

Nov 10, 2014 05:41PM EST
FYI a user figured out a fix.

http://help.koken.me/customer/portal/questions/9555506-change-set-name-in-url
Up 0 rated Down

Team NetObjects Koken Agent

Nov 18, 2014 11:32AM EST

Hi everyone – We are aware of this and are looking for a fix in the next release.

Up 0 rated Down

Oliver Basch

Nov 22, 2014 10:53AM EST
oh lordy, that fixed it! thanks for the support and my perfectionism is now satisfied again.

This question has received the maximum number of answers.

support@koken.me
http://assets2.desk.com/
false
koken
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete