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madison 2 duplicate images

Oliver Basch

Nov 04, 2014 06:32AM EST

hi,

I am using madison 2 and in the list layout and towards the end of each album, there are duplicate images although there are none in the library.

please help.

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Todd Dominey Koken Agent

Nov 04, 2014 12:26PM EST

Oliver – we discovered this as well and released an update for Madison a few moments ago. Try going to Store inside Koken, updating, clearing your browser cache then refreshing your site.

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Oliver Basch

Nov 05, 2014 03:36AM EST
hey.

the update doesn't seem to help me with my problem. strangely this problem only started occurring a couple of weeks ago, before it was fine.
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Todd Dominey Koken Agent

Nov 05, 2014 10:03AM EST

Can you provide me with an example page URL on your site so I can try and see it?

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Oliver Basch

Nov 05, 2014 11:49AM EST
http://www.oliverbasch.com/albums/morocco-4/

http://www.oliverbasch.com/albums/copenhagen-2/

http://www.oliverbasch.com/albums/bremen-2/
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Todd Dominey Koken Agent

Nov 10, 2014 09:16AM EST

Oliver – I took a look at all of the above links and don’t see duplicate content in any of them. Are you still see it? If so try clearing your browser cache and reloading your site page. If that still doesn’t do it, let me know what type of device (tablet, laptop, etc) you’re seeing it with. If using a laptop/desktop, knowing what screen resolution you’re using would be helpful as well.

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Oliver Basch

Nov 11, 2014 05:58AM EST
hi todd

I am using a mbp with 1680x1050 screen resolution, a pc at 1920x1080 and an iphone 5s. on all devices I am getting duplicates, even after clearing all caches.
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Todd Dominey Koken Agent

Nov 11, 2014 01:16PM EST

Oliver – thanks for the additional info. We’re going to take another look at this asap.

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Todd Dominey Koken Agent

Nov 11, 2014 03:06PM EST

Oliver – just released an update that should (fingers crossed) take are of this. Go to Store > Updates in your Koken installation and update Madison, then clear your browser cache and try your site again. Let us know how it goes.

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Oliver Basch

Nov 11, 2014 03:34PM EST
looks good now, thank you for your efforts.
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Todd Dominey Koken Agent

Nov 12, 2014 11:00AM EST

Awesome. :)

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