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Admin pages blank when logged into on Firefox only

David

Oct 13, 2014 02:42PM EDT

Just like it says, I log in via Firefox, I get a blank screen. I log in via Safari, everything is happy.

Any idea what is going on?

David

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Sven

Oct 13, 2014 04:32PM EDT
Hi David,

maybe one of your add-ons is causing this? Try Firefox>Help>Restart with Add-ons disabled

On my FF install the Google Analytics Addon is the cause of the store not working in Koken.

cheers,
Sven
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David

Oct 13, 2014 05:19PM EDT
Nope, restarted in safe mode and I get the same thing.
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David

Oct 13, 2014 05:20PM EDT
And this happens across multiple computers.
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Todd Dominey Koken Agent

Oct 17, 2014 11:12AM EDT

David – not sure why that would be the case for Firefox seems fine. Wonder if it’s something weird with your server doing something in particular with Firefox or if you have a plugin with each that’s causing this. If you’d like to share your console sign-in information with us privately we can look at it through FF and see if it does the same for us.

http://help.koken.me/customer/portal/emails/new

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