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Can't access the admin

Tim Brown

Oct 02, 2014 11:38AM EDT

When accessing the admin screen, the left panel items don't load, nor does the content in the Library. Top level menu items load but are unresponsive. I had a similar issue before upgrading to 0.18.2 but that was intermittent. This has been consistent since I published an essay - shortly after the upgrade.

Site: http://www.timbrown.pictures/

Thanks.

Up 0 rated Down

Todd Dominey Koken Agent

Oct 04, 2014 02:34PM EDT

Tim – depending on what your version of Koken was prior to upgrading to the latest, there may have been some database/data migrations that were applied. If something went awry with the migration then this could occur. Or it could be something completely unrelated. Anyway, I think the best thing to do here is contact us directly with your Koken installation’s sign-in information. We’ll have a look as soon as we can.

http://help.koken.me/customer/portal/emails/new

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