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Blank white front page and issues with images

Tobias Solem

Sep 14, 2014 06:30AM EDT

So, I've had so many problems with koken in the past, until I decided to invest in a cloud server that I could configure entirely myself. So I made the big decision to switch to my own server with Ubuntu and nginx as base, so that I could check all error logs and install the particular services that would be required.

I transfered all my stuff from my old web host and finally got set up, everything worked smooth, all the errors of the past were gone with the wind, no issues whatsoever. My own photography site works like a charm.

So when it came to putting up a web site for our photography association, it was no doubt that we would turn to koken... except now when I installed koken in a different directory, on a different domain name, in a different database... koken started showing its bad side again. For no reason that I can figure out it behaves like this:

1) Front page (index.php) does not generate a page (it's pure white)
2) Switching themes is not possible, it just loads forever on a blank white page after trying to do so
3) It does not show any uploaded images, but the images do end up in the originals-folder, but after that koken just decides to ignore them, all folders in the koken-installation are 777, yet still the images don't show up
4) We have made a custom theme for koken, and when we switched to that it worked, except it loads data from some central koken-database and every thumbnail (that isn't on the server) shows as black, and it has loaded some of the posts we made on our previous web server from what we determined is some cloud storage from koken, because it's a completely clean install.

I can't even begin to wrap my head around this, because the very same koken is installed and runs my other photography website, with NO issues.

note: I am using nginx and fastCGI.

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Jerry Chen

Sep 15, 2014 01:26AM EDT
(I should totally start doing third-party PAID Koken support.)

Meanwhile koken's official help is not here yet, I can try to help you.

1. Did you disable SELinux? (SELinux is evil if you don't know how to configure it)
2. Would you mind putting up your nginx.conf, php.ini, and php-fpm.conf? (You can paste it to
3. What image processing engine are you using? (gd, ImageMagick, GraphicsMagick, etc)
4. Did you clear the cache when you moved your files? (/storage/cache/)
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Jerry Chen

Sep 15, 2014 01:27AM EDT
One more, did you check .htaccess since your Koken is now in a different directory?
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Tobias Solem

Sep 15, 2014 11:40AM EDT
1. I am using a cloud based server, the Linux server image is configured and setup by my ISP, and yes it has selinux installed and preconfigured. Why would this affect two installations on the same server differently?

2. nginx.conf:

PHP Version 5.5.9-1ubuntu4.4
MySQL Version 5.5.38-0ubuntu0.14.04.1
Server operating system Linux
Webserver software nginx/1.4.6
Image processing GD 2.1.1-dev
Memory limit 512MB
Upload file size limit 220MB

4. Yes
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Tobias Solem

Sep 17, 2014 06:10AM EDT
I have literally copied everything from my other installation folder (that works) to the new folder (except for the configuration file) but for WHATEVER reason, this won't work. I've gone through each line of the .htaccess-file but it contains no absolute paths, it's all relative and it is just like the one in the other directory. I have checked the file attributes, and right now everything is chmod 777... I have checked the MySQL-user's access and it checks out.

And still it only shows a blank front page:

STILL every file I upload ends up in an infinite load-loop (doesn't generate thumbnails).

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Tobias Solem

Sep 19, 2014 10:35PM EDT
This has been resolved.
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Jerry Chen

Sep 20, 2014 09:34AM EDT
What happened to be the problem? It is for future references for people who are searching in the search engine.
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Nov 09, 2014 09:51AM EST
Would love to know the solution as I have the issues using Apache and PHP in a shared hosting environment with Koken installed to a sub directory.

Clearing the Browser Cache solves the issue of no images showing up for me in Chrome or Firefox (indicating a client side issue) and I also cannot change my Theme. I almost got it done but ended up with a blank white page for any page in the site and was stuck there until several Cache Clears, a logout/login and only then I could revert back to the default theme. Still cannot change to a new them or save any changes to the default theme.

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