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Store reloads again and again

cja fotografie

Sep 08, 2014 03:49AM EDT

Hi,
at least since updating to 0.17.5 (maybe earlier) I cannot enter the store.
The icon shows there are 3 updates. But after clicking on "store" the page realoads and reloads again all the time.
I tried it with IE, FF and Chromium.
Thanks for your help,
Christian

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Todd Dominey Koken Agent

Sep 08, 2014 12:27PM EDT

Christian – do you have a Store account setup? If so, try going to http://store.koken.me and signing-out of the Store. Then return to your Koken installation and try signing-in from there. Let me know if that’s not applicable.

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cja fotografie

Sep 08, 2014 02:53PM EDT
Hi Todd,
thank you for your fast response. Unfortunately that's not the solution.
I didn't have a store account yet, but build it up now.
Maybe an important information: when I'm at the admin of my site, I even can't see the store login.
I just can click on "store" in the top-menu and then the reloading starts.
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Matthias

Sep 18, 2014 04:51PM EDT
Same problem here, too. But only with firefox. Tested under Mac and Windows. With Chrome it works fine (on both platforms).
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Enrico

Apr 27, 2015 11:06AM EDT
Hello.

Same issue here...

I had just installed Koken 0.21.2.
When im trying to enter the store, the page reloads all the time.

Works fine iwith Chrome.

Best,
Rico


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Hans-Jürgen

May 06, 2015 10:54AM EDT
i had the same reload-problem. After i read the help (URL: http://help.koken.me/customer/portal/articles/1744830-allowing-koken-store-cookies-in-your-browse ) and change the cookies-setting for the 3rd-Part (Cookies von Dritten deaktivieren) its funktion in Firefox.

thanks
Hans-Jürgen

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