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Images not loading and certain thumbnails appearing distorted

Tobias Solem

Aug 28, 2014 03:23PM EDT

On my site:
Problem 1.
There are several images that are not loading. The site gets stuck on some sort of infinite loop after loading 4 images. If I full-view from within the admin panel (with the lightbox) those images load just fine, but not on the site. My hypothesis is that there's an issue with the thumbnail generation.

Problem 2.

Some thumbnails at some resolutions (usually larger ones, like medium-large or, x-large or similar) come out garbled and broken apart by pixels. Example below:

Both of these issues seem related and seem to be connected with the thumbnail generation.

My site has 256MB set as a memory limit, it is using: PHP Version and ImageMagick 6.6.9-7, and cache is enabled.

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Todd Dominey Koken Agent

Sep 01, 2014 10:10AM EDT

Tobias – I looked at that first link and more than 4 images loaded for me. Guess that was resolved already?

As for the pixelated images, could have been something where the image processor failed to properly generate the image. Is there a live example on your site I can see? You might also try clearing your image cache in Settings > Image Publishing.

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Tobias Solem

Sep 01, 2014 11:29AM EDT
That's really odd. I've tried loading the page on three different computers, and with two different browsers, and both at home and from workl. And everything from 2560x1440 to 1280x800. The same error appears, only four images load (and it's different images depending on whether I reload the page (for example if I'm scrolled to the right, it loads the images "on screen"). Also if I load the page in windowed mode and "smaller size" and max it out, it sometimes just shows the "loading"-gif, and even if I wait, nothing ever loads. On some pages it helps to reload the page, but not on the one I linked.

As for the "distorted"-thing, it only occurs sometimes. When it has happened the resizer has created a thumbnail that is like 1/10:th the filesize it should be for that relative resolution and looks garbled. If I ftp to the site and delete the image and then reload the page, it most oftenly fixes the problem.

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