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admin login after installation fails "incorrect e-mail" && reset fails with "that e-mail address..."

Chris D.

Aug 23, 2014 05:10PM EDT


admin login after installation fails "incorrect e-mail" && reset attempt fails with "that e-mail address is unknown".

Site: http://koken.daerr.com

Steps taken:

Install on clean sub-domain
Installation ended OK. (config was done with copy and pasting credentials from a side-document to avoid typos in e-mail etc.)

Error description
At admin login after install, the login fails "incorrect e-mail"
Trying to use reset on the admin page fails with "that e-mail address is unknown".

-> Trying to use procedure http://help.koken.me/customer/portal/articles/1182607-recovering-a-lost-password fails with "server denying to display page", even after checking chmod status of the 'password-reset.php' file.

Help & advice appreciated.

Up 0 rated Down

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