Support Center

Recent questions

About Koken

This Help Center provides support for Koken, a free content management system designed for photographers, artists and designers.

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

KOKEN 0.17.3 Update

Roland

Aug 20, 2014 10:30AM EDT

Update from 0.17.2 to 0.17.3 started normally and hungs in the middle. After several hours I closed my Browser because nothings happens.

Now the following problem appeared - after I login console switched directly to Update Screen and thats all. Not able to do something in KOKEN Console.

What can I do?

Up 0 rated Down

Todd Dominey Koken Agent

Aug 20, 2014 05:15PM EDT

Roland – this is actually something we’d need to help you out with personally, for this is an edge case with a few installations. Please get in touch with us directly through the URL below and include your Koken installation’s sign-in information plus your FTP info. Usually we don’t need that much but in this particular case it’s better for us to handle it ourselves than try to explain it!

http://help.koken.me/customer/portal/emails/new

Up 0 rated Down

jonathan

Aug 21, 2014 12:53PM EDT
Same problem with me. Emailed two times but no response yet :/
Up 0 rated Down

Roland

Aug 25, 2014 10:57AM EDT
Hey Todd

Have sent you the neede stuff last week and would ask for news. Were you able to fix it?

Thanks very much

Roland
Up 0 rated Down

Roland

Aug 25, 2014 11:00AM EDT
Done a quick check - still not working...

This question has received the maximum number of answers.

support@koken.me
http://assets0.desk.com/
false
koken
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete