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can't upload

joe v

Aug 19, 2014 09:00AM EDT

My album won't upload from Lightroom ---

It is coming up with this error -

Can't Update this collection.
An internal error has occurred: AgExportSession:recordRemoteCollectionId: remote ID must be a number or string

Any Idea what is wrong?

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Christian

Aug 20, 2014 04:49AM EDT
Same problem here, since updating to 0.17.3 ... Lightroom 5.6.

Christian
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Todd Dominey Koken Agent

Aug 20, 2014 05:24PM EDT

What version of the LR plugin do you have installed? We recently released an update, reason I ask. Here’s info on how to find out what you have and how to upgrade if necessary:

https://store.koken.me/lightroom/koken-publish-service/guide/6

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Christian

Aug 21, 2014 01:52AM EDT
Problem seems to be solved, after clearing system and picture cache and waiting one night. DonĀ“t know why, but....

Christian
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Phlogi

Nov 22, 2014 06:31AM EST
@Christian: Which caches exactly? The ones in koken and/or Lr, please be more specific.

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