Support Center

Recent questions

About Koken

This Help Center provides support for Koken, a free content management system designed for photographers, artists and designers.

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Trouble updating

Jorge Vilela

Aug 15, 2014 04:29PM EDT

I'm trying to update my koken version without success.

There's any problem with the new version's installation?

Keep the good work.

Jorge

Up 0 rated Down

Ian Cann

Aug 16, 2014 02:11AM EDT
I had the same problem, downloaded the update but when you click on the orange 'Install' button nothing happens and you're left with a black admin screen. Had to copy console_0.17.1.min.js back into /admin/js/ folder and modify index.html in /admin/ to get the admin page working again.

Ian
Up 0 rated Down

Alex

Aug 16, 2014 05:04AM EDT
delete the storage/cache/api folder.
it helped for me.
alex
Up 0 rated Down

Jorge

Aug 17, 2014 12:50PM EDT
Still not working, any tip?

Thank you.
Up 0 rated Down

Jorge

Aug 17, 2014 06:43PM EDT
http://www.jorgevilela.pt/api.php?/update/migrate/0028
500 Internal Server Error 93ms
console....min.js (line 4)
"NetworkError: 500 Internal Server Error - http://www.jorgevilela.pt/api.php?/update/migrate/0028"
Up 0 rated Down

Hannes Cmarits

Apr 20, 2015 05:14AM EDT
I have the same problem... :(
And that the second time i got that error.
I had to ask my provider for a backup.
The first time it worked.
This time it doesn't.
It's frustrating.

This question has received the maximum number of answers.

support@koken.me
http://assets3.desk.com/
false
koken
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete