Support Center

Recent questions

About Koken

This Help Center provides support for Koken, a free content management system designed for photographers, artists and designers.

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Downloading videos

Kathryn

May 03, 2018 11:21PM EDT

Hi there,

We have many videos in our library and when clicking on the download button it downloads as an image not the video file.

To download the video you have to click play and then right click and "Save video as".

I wanted to find out if this is normal expected behaviour or if something is not right here.

Thanks,
Kathryn

Answer this question

support@koken.me
http://assets3.desk.com/
false
koken
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete