Support Center

Recent questions

About Koken

This Help Center provides support for Koken, a free content management system designed for photographers, artists and designers.

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Backup

linde

Apr 16, 2018 01:51PM EDT

Is it possible to make a backup of the site in order to transfer it to another provider? or how can i do this

Thanks

best regards

Alex

1 Community Answers

Answered

Team NetObjects

Apr 17, 2018 10:48AM EDT

Hi. To move your Koken installation complete the following steps in order:

1- To move your Koken installation you’ll need to move the Koken folder and the database to the new host. Then update the storage/configuration/database.php file if the new database’s info is different.

2- (if using a new domain name) Koken reads whatever domain name you use to access the console. Login to Koken using the new domain name, then clear Koken’s system caches (in Settings > System). Finally, connect to your server via FTP and delete the /koken/storage/cache/site folder.

3- Purchases are linked to a specific installation. Login to your Koken store account by visiting https://store.koken.me

Delete the old installation

Sign in to the store in your new Koken installation to link the two.

then, back online, transfer the theme

Store FAQs here


This question has received the maximum number of answers.

support@koken.me
http://assets3.desk.com/
false
koken
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete