Support Center

Recent questions

About Koken

This Help Center provides support for Koken, a free content management system designed for photographers, artists and designers.

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Contact Form: Can not send message with reCaptcha verification

Jorge Santos

Apr 09, 2018 10:02AM EDT

Dear support,

When the reCaptcha "I'm not a robot" is active, it is not possible to send messages.
I tried to deactivate the reCaptach and it worked.

When you check the Checkbox "I'm not a robot", and click Send button, the button turns grey/disabled, the reCaptchs expires after a while, and the Send button keeps disabled.
The success message never came.

Can you help me please?
Thanks in advance!

Kind regards,
Jorge Santos

1 Community Answers

Answered

paul

Apr 17, 2018 10:43AM EDT

That happened to me when I tried to use a Gmail account, so I changed it to use one on my domain (e.g. name@domain.org) and it works now.


Answer this question

support@koken.me
http://assets3.desk.com/
false
koken
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete