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Contact Form: Can not send message with reCaptcha verification

Jorge Santos

Apr 09, 2018 10:02AM EDT

Dear support,

When the reCaptcha "I'm not a robot" is active, it is not possible to send messages.
I tried to deactivate the reCaptach and it worked.

When you check the Checkbox "I'm not a robot", and click Send button, the button turns grey/disabled, the reCaptchs expires after a while, and the Send button keeps disabled.
The success message never came.

Can you help me please?
Thanks in advance!

Kind regards,
Jorge Santos

1 Community Answers



Apr 17, 2018 10:43AM EDT

That happened to me when I tried to use a Gmail account, so I changed it to use one on my domain (e.g. and it works now.

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