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"Diese Sammlung kann nicht aktualisiert werden"

Martin

Mar 14, 2018 05:43AM EDT

Hi,

i will change a picture in a collection. I deleted the first version, now if i try to load the second version via lightroom i got a Error: "Diese Sammlung kann nicht aktualisiert werden. Upload to Koken failed. The server did not return an error message. Contact Koken support for more help."

It works also not to try to load the picture directly in koken.

Mac OS 10.10.5
Lightroom 2015.14
Plugin Version 1.2.11

Thanks for reply

Up 0 rated Down

Team NetObjects Koken Agent

Mar 14, 2018 08:52AM EDT

Hello.

Did you delete the image from Lightroom or in the Koken Library? Please keep in mind that the Lightroom publishing plugin is strictly a one way “push” of content from Lightroom to Koken. You must create the album sets and albums in Lightroom, you cannot “link” to an album you create in the Koken console. If you add or delete images in the same album from within Koken there will be problems as the content is no longer in sync. For the albums and sets you intend to manage with Lightroom you must push everything from Lightroom.

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Martin

Mar 14, 2018 10:32AM EDT
Hello,

no i didnĀ“t delete the image in the Koken Library? I did it from Lightroom.

In the search for a solution i deleted the album and made a new one, also all in Lightroom. But now way, if i load the image i got the Errormessage above.

jg
Up 0 rated Down

Martin

Mar 26, 2018 08:00AM EDT
Hello,

now i know that it is not possible one certain foto load via lightroom to koken.
What could be with this foto?
Thanks, for reply

best regards
Martin

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