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Home › Plugins › install image protector the 2nd time Ask a question

install image protector the 2nd time

Gianluca

Feb 24, 2018 04:24AM EST

dears,
I purchase the "image protector" plug in in 2015. At that time i had no issue to install it. recently i realized it does not work anymore. while trying to install it again the last days, I cannot go through it. The installation start but it goes in a loop and stay there even for few hours.

how can I install it again?

Thanks in advance for your help

Regards
Gianluca Paolazzi

Up 0 rated Down

Team NetObjects Koken Agent

Feb 26, 2018 09:01AM EST

Hello. Purchases are linked to a specific installation. Login to your Koken store account by visiting http://store.koken.me

Delete the old installation from your store account. (This does not delete anything from your server)
http://help.koken.me/customer/en/portal/articles/1461724-deleting-an-installation-from-your-account

then, back online, transfer your purchased themes and plugins
http://help.koken.me/customer/en/portal/articles/1521793-transferring-a-theme-plugin-to-a-different-installation

Store FAQs here:
http://help.koken.me/customer/portal/topics/609569-store/articles

Thank you for choosing Koken for your photography website.

Team NetObjects

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