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Persistent performance problems even after updating php limits

Don Schaefer

Dec 11, 2017 02:31PM EST

I have a very small gallery, almost no load. Mostly testing and the occasional client (unlisted gallery).

On first loading a page, the images seem to come up fine. After clicking around for a bit, only the text comes up. No images. Refreshing page does no good. Going back in history does no good. I have a number of "unlisted" galleries but have next to zero call for them - two or three users.

The admin panel works fine.

The hosting account says it is not a server issue. The site not hitting any server limits. They upped the limits as noted below from Koken's suggested limits. Still no go.

Koken 0.22.24
php 5.6.31

Settings:

upload_max_filesize = 500M
post_max_size = 505M
max_execution_time = 1500
max_input_time = 1500
max_input_vars = 1500
memory_limit = 256M

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Team NetObjects Koken Agent

Dec 12, 2017 09:11AM EST

Hello,

What is the URL of your Koken login page?

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Don Schaefer

Dec 12, 2017 10:01AM EST

Here is the koken site: gallery.artsouthend.com

The main page is public. Don't know what you mean by the login page. URL to an unlisted gallery?

Just to add, in the admin area, Site>Draft works fine. Site>Live shows the problems mentioned.

Thx.
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Don Schaefer

Dec 12, 2017 10:01AM EST
Correction:
http://www.gallery.artsouthend.com/koken/
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Team NetObjects Koken Agent

Dec 12, 2017 10:02AM EST

Hello. Please send us an email from here http://help.koken.me/customer/portal/emails/new with a description of what’s happening. Include the url to your Koken admin page and the email address and password to login to Koken. Also include the credentials necessary to connect to your server via FTP.

ftp server url
ftp username
ftp password.

We’ll have a look.

Team NetObjects

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