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usage of the password-reset.php does not work

André

Dec 07, 2017 04:27AM EST

Hello,

trying to use the script as suggested does not work in any way.
The screen of the browser remains white - not password, no mail, no login.

It feels as if this script is outdated and no longer useful.
So - do i have to reinstall Koken again?
Can't login - can't use it anymore.

Google has only the solution via "password-reset.php" but this DOES NOT WORK!


Any ideas before i will deinstall koken and get back to wordpress?

Thanks in advance,
André

3 Community Answers

Answered

Team NetObjects

Dec 15, 2017 09:14AM EST

We tested the script on many different hosting platforms and several different versions of PHP. Each one works perfectly. Please try using Google Chrome Incognito mode. It may be a problem with a content blocker or the browser’s cache.

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Team NetObjects Koken Agent

Dec 07, 2017 08:44AM EST

Is this the script you’re using? Follow the instructions described here to reset your password.

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André

Dec 15, 2017 09:13AM EST
...ok, also here and once again:

the script you are offering in that link does not work.
it ends up in a blank page (FF and IE).

No recovery. The Site is no longer accessible for me.
Please help! This script does nothing!
Up 0 rated Down

Team NetObjects Koken Agent

Answered Dec 15, 2017 09:14AM EST

We tested the script on many different hosting platforms and several different versions of PHP. Each one works perfectly. Please try using Google Chrome Incognito mode. It may be a problem with a content blocker or the browser’s cache.

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