Support Center

Recent questions

About Koken

This Help Center provides support for Koken, a free content management system designed for photographers, artists and designers.

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Missing Albums

David Potts

Dec 02, 2017 03:34AM EST

After a day, many albums go "missing". They will no longer display. I'm running on a dedicated server with many cores and as much ram as I car to designate.. resources are not a problem. If I clear the system cache.. all the albums return. All albums show up all the time in the admin pages It seems to be a problem with the website cache..

Any ideas on what to do to fix this? If I can't fix it soon, I'll have to move to wordpress or something...

More info
Version 7.0.22-0ubuntu0.16.04.1
More info
Version 5.7.20-0ubuntu0.16.04.1
Server operating system
More info
Webserver software
More info
Apache/2.4.18 (Ubuntu)
Image processing
More info
Imagick 6.8.9-9
More info
Installed (Version 80901)
Memory limit
More info
Upload file size limit
More info
EXIF/IPTC parsing
More info

Up 0 rated Down

Team NetObjects Koken Agent

Dec 04, 2017 10:27AM EST

Hello. Try deleting the contents of the koken/storage/cache/site directory.

Up 0 rated Down

David Potts

Dec 29, 2017 10:06AM EST
Thanks! That seems to have worked. It's been good for the past few days. I greatly appreciate your advice!!

This question has received the maximum number of answers.
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found