Support Center

Recent questions

About Koken

This Help Center provides support for Koken, a free content management system designed for photographers, artists and designers.

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Cart Plugin- no cart visible.. all is set up

Nicolas

Nov 07, 2017 03:49AM EST

hi there

i have the cart plug in and a braintree account, everything is set up and active, but the cart symbol is not visible on the pictures i activated for sale.
before entering the production key i had sandbox key, there the cart was visible, now with the production keys no cart!

i tried to reinstall cart, reenter key, redo the setup, activate sale on all pictures, reset cache.. nothing works!

my website: www.nicolaspetit.ch, the pictures i want to sell: https://www.photo.nicolaspetit.ch/albums/portfolio/

please help!

1 Community Answers

Answered

Nicolas

Nov 15, 2017 10:37AM EST

problem solved, i had ip and hostname restrictions activated in my braintree account that blocked my koken site from accessing braintree

my fault


Answer this question

support@koken.me
http://assets0.desk.com/
false
koken
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete