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Other users and problems with upload

karin biinz

Nov 06, 2017 11:01AM EST


How can I give other users the possibility to upload photos?
Why stops the system after uploading 5 pictures?
Is there a trick, because I have more than 5 pictures ;-)


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Team NetObjects Koken Agent

Nov 06, 2017 11:06AM EST

Hello Karin. Multiple user accounts are not available at this time. If the uploads stop it is most likely a problem with available server resources. As Koken is self hosted the first step is to contact your hosting company’s tech support to see if they’re having a problem. Check with them to see if your server has some sort of resource cap you are running into that would stop processes from running. Also ask them what kind of error messages are in their logs.

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