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Problem with album download

Timo

Nov 03, 2017 12:58PM EDT

hi guys! i have some trouble with the album download. the zip file isnt okay. windows 10 cant open it. with 7zip its possible but it shows a crc error and some files are missing. are there any limitations (max. album size / time to render) or something like that? many thanks!

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Team NetObjects Koken Agent

Nov 03, 2017 01:10PM EDT

Hello. There may be several causes. You’ll need to look at your PHP logs on the server to identify the issue. Creating the zip may exceed the available memory, the maximum execution time or file size limits.

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