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Viewing images in the Library module

Eddie

Oct 06, 2017 12:01AM EDT

For some reason when I try to view an image "up close" so that I can reassign the focal point, my version of Koken can't seem to handle it. It hangs for a long time and often never shows the image. I can navigate around if I give up, but often it's sluggish to do so.
I checked with my hosting provider (Go Daddy) and even updated my package to provide better resource allocation and for some reason my I/O and memory usage goes through the roof when I'm trying to do so. I feel like I have far more than enough of a package with Go Daddy as my site is fairly basic, yet this is a real challenge.
I have the most up to date version of Koken and plugins and my provider is pretty big, so I'm confident that they have their software on the back end in order. Please let me know what I can do to make this and the site in general snappier.

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Team NetObjects Koken Agent

Oct 06, 2017 10:31AM EDT

Hello,

What is the URL of your Koken login page?

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Eddie

Oct 06, 2017 11:06AM EDT
www.edwardhobart.com/koken/admin
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Team NetObjects Koken Agent

Oct 06, 2017 11:09AM EDT

Please try the following. GoDaddy’s default PHP settings are on the very low side and could cause errors when using Koken. If possible ask them to change the default PHP settings to these:

upload_max_filesize = 256M
post_max_size = 256M
max_execution_time = 120
memory_limit = 256M
max_input_time = 120

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