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Password Protect Installation

Karin Dietzel

Aug 31, 2017 10:15AM EDT

Hello,

yesterday I bought the Password Protect and for me it is not able to
transfer the plugin at the right account.

I asked for a help yesterday, but I have always problems to delet at koken/karten and
to reinstall at koken/foto.

Is it possible that someone looks into my account and help me with my problem??
Thank you
Karin

1 Community Answers

Answered

Team NetObjects

Aug 31, 2017 11:39AM EDT

Hello. Purchases are linked to a specific installation. Login to your Koken store account by visiting http://store.koken.me

Delete the old installation from your store account. (This does not delete anything from your server)
http://help.koken.me/customer/en/portal/articles/1461724-deleting-an-installation-from-your-account

Sign in to the store from your new Koken installation to associate it with your store account.

then, back online, transfer your purchased themes and plugins
http://help.koken.me/customer/en/portal/articles/1521793-transferring-a-theme-plugin-to-a-different-installation

Store FAQs here:
http://help.koken.me/customer/portal/topics/609569-store/articles

Thank you for choosing Koken for your photography website.

Team NetObjects


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