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New images not displaying after uploads

Claud Byron Yeiser

Aug 28, 2017 08:05PM EDT

When I import new photos, they are not showing up. I have resized the images down to ensure that I wasn't reaching a sizing issue.

I have recreated the image cache, removed and reimported the images, tried multiple different things to attempt to get them to show and nothing works.

I'm running 0.22.24 version of Koken.

I have tested the process with different JPG's of varying sizes and still have the same issue.

Thank you in advance,

Claud Byron Yeiser

1 Community Answers

Answered

Team NetObjects

Aug 29, 2017 11:43AM EDT

Hello,

Those types of errors that happen after a period of activity (uploading images, etc) typically go away after a period of time. The errors are usually due to your host’s resource limitations.

As Koken is self hosted the first step is to contact your hosting company’s tech support to see if they’re having a problem or if they made any changes to the server software. Check with them to see if you’re exceeding any of their quotas or your server has some sort of resource cap you are running into. Also ask them what kind of error messages are in their logs.

Thank you.


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