Support Center

Recent questions

About Koken

This Help Center provides support for Koken, a free content management system designed for photographers, artists and designers.

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Error 500 / API connection error after upgrade to PHP 7.0

Cedric Hauteville

Aug 19, 2017 01:50PM EDT

Hello,

In a quest to improve the performance of my koken website, I followed the advice I found here and upgraded my server to PHP 7.

However, since I've done that, the website now instantly returns an error 500.

For a while, I was still able to access the admin page, but after following some more advice found here and installed potentially missing packages (php-mcrypt, php-xml), now the admin page returns a "cannot connect to API".

The Apache logs don't seem to provide any relevant information, even in debug verbosity.

Can someone help?

Thanks.

This question has received the maximum number of answers.

support@koken.me
http://assets2.desk.com/
false
koken
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete