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Are themes refundable?

Owen Daily

Aug 03, 2017 08:03AM EDT

Hi Folks,

Thanks for developing Koken.

I am considering paying for the premium Oxygen theme. However, say for example, I purchase it and it doesn't suit our work, is it possible to ask for a refund or swap for our second choice theme Madison 2?

Sincerely,

Owen Daily
sharingnothoarding.org
owen@daily.org.uk

1 Community Answers

Answered

Team NetObjects

Aug 03, 2017 09:22AM EDT

Hello. No, premium themes and plugins are not refundable. You can, however, transfer them to a different Koken installation if you choose. Please see our Terms of Service.

All Koken Store sales are final and non-refundable. Koken reserves the right to provide refunds on a case-by-case basis if a purchased item is malfunctioning and/or unfixable.


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