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Change of host

Cyril DUCHENE

Jul 31, 2017 08:35AM EDT

Hi,

I wanna know if i re-install koken on a new server on a new site host, will i be able de get everything like it was ? or will i need to restart from scratch ?

Thx,

Cyril

3 Community Answers

Answered

Team NetObjects

Jul 31, 2017 08:56AM EDT

Hi. To move your Koken installation complete the following steps in order:

1- To move your Koken installation you’ll need to move the Koken folder and the database to the new host. Then update the storage/configuration/database.php file if the new database’s info is different.

2- (if using a new domain name) Koken reads whatever domain name you use to access the console. Login to Koken using the new domain name, then clear Koken’s system caches (in Settings > System). Finally, connect to your server via FTP and delete the /koken/storage/cache/site folder.

3- Purchases are linked to a specific installation. Login to your Koken store account by visiting https://store.koken.me

Delete the old installation

Sign in to the store in your new Koken installation to link the two.

then, back online, transfer the theme

Store FAQs here

View in conversation


Up 0 rated Down

Team NetObjects Koken Agent

Answered Jul 31, 2017 08:56AM EDT

Hi. To move your Koken installation complete the following steps in order:

1- To move your Koken installation you’ll need to move the Koken folder and the database to the new host. Then update the storage/configuration/database.php file if the new database’s info is different.

2- (if using a new domain name) Koken reads whatever domain name you use to access the console. Login to Koken using the new domain name, then clear Koken’s system caches (in Settings > System). Finally, connect to your server via FTP and delete the /koken/storage/cache/site folder.

3- Purchases are linked to a specific installation. Login to your Koken store account by visiting https://store.koken.me

Delete the old installation

Sign in to the store in your new Koken installation to link the two.

then, back online, transfer the theme

Store FAQs here

Up 0 rated Down

Cyril DUCHENE

Jul 31, 2017 08:59AM EDT
Thank you for the quick answer, but my old koken installation doesn't work anymore (can't acces the login page), i loged into my new installation with the old login/password, will i retrieve everything ?
Up 0 rated Down

Team NetObjects Koken Agent

Jul 31, 2017 09:00AM EDT

No, each Koken installation is unique. Why can’t you access the login page? What’s happening?

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