Support Center

Recent questions

About Koken

This Help Center provides support for Koken, a free content management system designed for photographers, artists and designers.

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Deleting images

Daniel

Jul 24, 2017 07:57AM EDT

Hello. I've got big problem with deleting images from koken - when I'm clearing my thrash it doesn't remove files from ftp, so network space is still used. I have to manually connect to other FTP client and find the files to delete by myself! I'm very disappointed and I'm thinking to move to more stable CMS like squarespace, but unfortunately I've bought your expensive plugins. Waiting for your response.

Up 0 rated Down

Team NetObjects Koken Agent

Jul 24, 2017 10:09AM EDT

Hi. It sounds like a permissions problem. Check that the FTP account used to upload the Koken installer has read / write permissions (755) to the web server. Also, make sure the MySQL account also as full permissions.

Answer this question

support@koken.me
http://assets0.desk.com/
false
koken
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete