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Cannot open store from application

Manfred Schumacher

Jul 05, 2017 02:37AM EDT


the header link "store(1)" shows there is an update in the store.
I can open store via browser and login.
I cannot open the store in koken using the header link "store". the store appears as white area (without any content, but player buttons above) for 1 to 2 seconds and falls back into the library view.

Could you give me any hints?

Thank you very much!

1 Community Answers


Team NetObjects

Jul 05, 2017 10:38AM EDT

Hello. Please try disabling content blockers in your browser or try using Google Chrome in Incognito mode to visit the store. Incognito mode will bypass the privacy settings and allow cookies.

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