Support Center

Recent questions

About Koken

This Help Center provides support for Koken, a free content management system designed for photographers, artists and designers.

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Image doesn't load everywhere

Michel Howard-Maurice

Jun 12, 2017 06:23PM EDT

Hi,

Since two weeks ago, I faced a new problem. Some images that as always be on my website are no more visibles on the front hand side (in the admin side, there are still visibles).
In some galleries, some images are still hang in loading (hourglass). If I force the page to refresh, in can see them (Ctrl+F5).

Exemple of a gallery where a face the problem : http://mhmphotographie.com/albums/faces/

In this period my host provider also migration my hosting machine to PHP 7.

I really need a quick solution.

If I can't solve il quickly, I will try to move to an another product.

Thanks for your quick help.

Seem to be related to that problem.

http://help.koken.me/customer/portal/questions/17019600-pictures-aren-t-displayed-at-all-or-pixelated

1 Community Answers

Answered

Team NetObjects

Jun 13, 2017 01:36PM EDT

Hello. You had the images in the public albums marked as unlisted. They need to be made public to be visible in a public album. I made the changes and it works well now.


Answer this question

support@koken.me
http://assets3.desk.com/
false
koken
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete