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after upgrading to 0.22.23 store and plugins links don't work

Dale Harper

Jun 09, 2017 06:31AM EDT

Hi

After upgrading to 0.22.23 it says my installation needs to be upgraded after clicking on plugins or store links.

Then if I say yes to the upgrade even though I know its already upgraded it says there is a problem and I'm getting downgraded.

Then if I look at version under Settings/Console its not downgraded!

Can you please advise how to get into plugins and Store again since upgrading to 0.22.23 .

THanks
Dale

1 Community Answers

Answered

Team NetObjects

Jun 09, 2017 10:10AM EDT

That error message is most likely because the Koken Store account is connected to a different Koken installation than the one you are using now.

Login to the Koken Store by visiting http://store.koken.me then delete the old installation
“http://help.koken.me/customer/en/portal/articles/1461724-deleting-an-installation-from-your-account”:http://help.koken.me/customer/en/portal/articles/1461724-deleting-an-installation-from-your-account

Return to your Koken installation and login to the Store. That will link the account to the correct installation.

“Store FAQs here”:http://help.koken.me/customer/portal/topics/609569-store/articles


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