Support Center

Recent questions

About Koken

This Help Center provides support for Koken, a free content management system designed for photographers, artists and designers.

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Install Ensemble

Zidi Liebold

Jun 08, 2017 06:33AM EDT

Hi! I have installed koken on my database, and I registered. I created a shop.koken account, and I am signed in. Now, as I'm trying to download Ensemble I keep getting this error message: "Installation of this product requires an account with a registered installation of Koken. If you have an account, please sign-in. If you don't, create one here."
I've tried to sign out and sign in again.
I deleted the token file from my database and installed it again by adding "koken1_" on the admin setup screen.
Nothing has helped.
How should I proceed?

1 Community Answers


Team NetObjects

Jun 08, 2017 09:04AM EDT

Hello. Login to your Koken store account by visiting

Delete the old installation (This does not delete anything from your server)

Store FAQs here

This question has received the maximum number of answers.
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found