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Albums and sets do not appear. Impossible to drag and drop albums to sets

Markus Frietsch

May 09, 2017 06:52PM EDT

The left column in the library ist totally confused. Albums and sets I create do not appear there. Its not possible to drag and drop albums to sets or images to albums. When I click on "public" under "collections" it shows earlier created albums in the middle bar but not in the left column of the library.

3 Community Answers

Answered

Team NetObjects

May 10, 2017 09:40AM EDT

Hi. It sounds like your database is corrupted. You’ll need to run a MySQL query on the database to flatten the structure and then rebuild the hierarchy of sets and albums in Library.

Run this query:

UPDATE koken_albums a, (SELECT @i := 0) m
SET level = 1,
a.left_id = @i := @i + 1,
a.right_id = @i := @i + 1;

If you are uncertain how to proceed, contact your server administrator or tech support at your hosting company.

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Team NetObjects Koken Agent

Answered May 10, 2017 09:40AM EDT

Hi. It sounds like your database is corrupted. You’ll need to run a MySQL query on the database to flatten the structure and then rebuild the hierarchy of sets and albums in Library.

Run this query:

UPDATE koken_albums a, (SELECT @i := 0) m
SET level = 1,
a.left_id = @i := @i + 1,
a.right_id = @i := @i + 1;

If you are uncertain how to proceed, contact your server administrator or tech support at your hosting company.

Up 0 rated Down

Markus Frietsch

May 11, 2017 01:22PM EDT
This worked quite well, thank You!
But one problem remains: When I click in the "Site" section on the links in the left column, it opens the specific album in the "Draft" section in the middle of the page. But when I click on a link on the live site, the specific URL can be seen at the left bottom of the page (in Firefox) but not in the adress-line of the browser. Nothing happens, links do not work.
Up 0 rated Down

Team NetObjects Koken Agent

May 11, 2017 01:33PM EDT

Hi. Please connect to the server via FTP and delete the storage/cache/api and storage/cache/site folders. Then back in Koken, clear the system caches.

This question has received the maximum number of answers.

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