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import vidéo

Michel Handschumacher

Apr 07, 2017 05:29AM EDT

Bonjour,

Je ne comprends pas pourquoi les vignettes des deux dernières vidéos que j'ai importé de viméo par le plugin viméo n'apparaissent pas sur ma page koken?

Merci d'avance et bonne journée

Michel Handschumacher

Up 0 rated Down

Team NetObjects Koken Agent

Apr 07, 2017 03:19PM EDT

Hello. Vimeo thumbnails are retrieved from Vimeo using a server command called ‘curl’. Curl is a php module that talks to the C library installed on the server, contact your hosting company’s tech support to verify if Vimeo is responding with an error when Koken is retrieving the thumbnails. A common cause is that your web host is responding with an error indicating that curl could not verify the SSL certificate of Vimeo. They should be able to resolve it by properly configuring curl with the correct certificate authorities.

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