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Pages and changes to pages don't get published or saved

Benjamin

May 14, 2016 11:52AM EDT

Hi I'm having a problem with a clients site.
If I make changes to a page and publish these changes, they won't show on my live site.
Nor does adding links in the navigation work.
Everything looks good in Draft but when I check my Live website and go back to Draft, all the changes have disappeared.

I Also can't seem to update to a newer versions.
Every time I try, I and it refreshes, the update message is still showing and Koken is still running on an older version.
I have this problem with my own website as well.

Up 0 rated Down

Team NetObjects Koken Agent

May 16, 2016 12:00PM EDT

Hello. Please send us an email from here http://help.koken.me/customer/portal/emails/new with a description of what’s happening. Include the url to your Koken admin page and the email address and password to login to Koken. Also include the credentials necessary to connect to your server via FTP.

ftp server url
ftp username
ftp password.

We’ll have a look.

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