Support Center

Recent questions

About Koken

This Help Center provides support for Koken, a free content management system designed for photographers, artists and designers.

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

No images showing on Azure

Ruari Plint

Aug 19, 2015 05:33AM EDT


I am really liking this product, is exactly what I've been looking for.
I have installed on Azure and I see none of the images (both system and the ones I upload) are rendering client side: I've tested in IE9 to Edge, and Chrome.

Installation info:
IIS8.0 on Azure Cloud
PHP 5.4.42
MySQL 5.5.42
OS Azure
Image Processer GD Bundled 2.1.0 compatible
Token (latest version from your download site)

what I've tried: (from what articles I have found so far)
.Clearing Image Cache
.Clearing System Cache
.Cleared Folder /Storage/Cache/Api
.Could not find /Storage/cache/site
.Checked rewrite_check (setting is set to off) (ok I did try both even though IIS rewrite is not supported .according to what I have read)
.I noticed that in the /Storage/cache folder there is no 000 folder structure as mentioned in a few posts, not sure if that helps.
.Checked App folders (both Koken and the admin Folder) in settings and it looks correct.

when I click Album I just get the rotating circles, when I go into an album I get no images, when in the admin console I see the images are also not rendering, but I do get the image error icon.

Now I am at a loss, any advice will be most welcome.

Many Thanks

Up 0 rated Down


Sep 01, 2015 08:38AM EDT
Hi Ruari,

All steps are ok which you have done but
Its issue of rewrite check.
Set it to off in /kokan/storage/cache/core/rewrite_check

Your images will be recreated and then start appearing.
I had the same issue and I solved it by just setting it to off.


This question has received the maximum number of answers.
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found