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Jim McDonald

Jul 03, 2018 10:38AM EDT

My Koken user interface is functioning but images are trying to load with no avail. My website shows raw text with no styling or css. I'm assuming my provider did something to disconnect the database that Koken talks to. Where do I go in Koken to check or re-establish my mySQL connection?

1 Community Answers


Team NetObjects

Jul 05, 2018 10:17AM EDT

Hello. Login to your hosting control panel and find the MySQL database. Note the hostname, database name, username & password. Make sure it is running and the user account has full read / write permissions to the database. Then connect to your server using FTP and locate the database.php file in the koken/storage/configuration/ folder. Open the database.php file and make sure the database connections settings match those noted earlier.

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