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Apr 16, 2018 01:51PM EDT

Is it possible to make a backup of the site in order to transfer it to another provider? or how can i do this


best regards


1 Community Answers


Team NetObjects

Apr 17, 2018 10:48AM EDT

Hi. To move your Koken installation complete the following steps in order:

1- To move your Koken installation you’ll need to move the Koken folder and the database to the new host. Then update the storage/configuration/database.php file if the new database’s info is different.

2- (if using a new domain name) Koken reads whatever domain name you use to access the console. Login to Koken using the new domain name, then clear Koken’s system caches (in Settings > System). Finally, connect to your server via FTP and delete the /koken/storage/cache/site folder.

3- Purchases are linked to a specific installation. Login to your Koken store account by visiting

Delete the old installation

Sign in to the store in your new Koken installation to link the two.

then, back online, transfer the theme

Store FAQs here

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