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Problem saving drafts


Apr 03, 2018 01:58AM EDT

Hello, my name is Javier and I bought the template "regale 2" from Koken a couple of days ago. Managing the galleries I'm not having any problems, but when I try to save essays I can not do it correctly.
I have a text document with 3 pages. When I copy and paste this text into the draft and save it, one of these things always occurs:

- It does not save anything
- Partially saves the text (up to about half)
- I get an error window with the following message:

"Koken is not able to load data. Please click the button below to try and fix the problem. If you see this error message again thereafter, please contact us for support."

I have tried to paste the text within the draft paragraph by paragraph, instead of doing it all at once, but the same thing is still happening.

What is going wrong?

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