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Paid for plugin won't install (Watermarks)


May 06, 2017 02:17PM EDT

I'm re-installing Koken and the plugin I bought some time ago won't install. In the store in my Koken install I need to buy it again. In the Koken store on the website when clicking 'Reinstall' it hangs at "Installing plugin

Please wait."

Please advise or fix. :)

1 Community Answers


Team NetObjects

May 06, 2017 02:30PM EDT

Hello. Purchases are linked to a specific installation. Login to your Koken store account by visiting

Delete the old installation from your store account. (This does not delete anything from your server)

Sign in to the store from your new Koken installation to associate it with your store account.

then, back online, transfer your purchased themes and plugins

Store FAQs here:

Thank you for choosing Koken for your photography website.

Team NetObjects

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