Support Center

Site loads without any style

Site loads without any style

Last Updated: Sep 05, 2014 05:30PM EDT

Doesn't happen often, but every now and then someone publishing a web site with a new installation of Koken sees something like this:

Beautiful, right? Maybe in 1994, but today...not so much.

Check your .htaccess file

If you installed Koken in a directory that once contained a copy of WordPress or some other CMS then your .htaccess file likely contains rules that are interfering with Koken's ability to publish. To fix this, open your FTP client and check to make sure it has "Show invisible files" or something labeled similarly turned ON.

Connect to your domain and check the .htaccess file both in Koken's directory (http://yourdomain.com/koken) if you created one, as well as the .htaccess file in the root of your site (http://yourdomain.com).

Look for any WordPress or other CMS related rules and delete them from the .htaccess file. Save the file and try reloading the site.

IIS servers

If you are seeing the above and your server is using the IIS web server software, ask your host or system administrator to add the .lens extension with "text/css" as the mime type. They should understand what this means and help you out.

Still not working

Still see only links? Contact us with a link to your site and we'll take a look.

support@koken.me
http://assets1.desk.com/
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